1 Introduction
Vidhata Educare ("we", "our", or "us") is committed to protecting the privacy and personal information of every individual who interacts with our platform. This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and the choices available to you.
By using our website or submitting an inquiry through any form on our platform, you agree to the collection and use of information in accordance with this policy. Please read it carefully before providing your personal details.
2 Information We Collect
We collect the following types of personal information when you interact with our platform:
- Contact Details: Full name, mobile number, and email address provided through inquiry or brochure request forms.
- Location Information: State or region, to help us match you with relevant programs and counselors.
- Academic and Career Preferences: Program of interest (MBA, BBA, MCA, etc.), preferred university, and current professional status (working professional, fresher, student).
- Device and Usage Data: Browser type, IP address, pages visited, and time spent on the platform, collected automatically through cookies and analytics tools.
- Communication Records: Records of any emails, calls, or messages exchanged between you and our counseling team.
3 How We Use Your Information
The information you provide is used exclusively for the following purposes:
- To connect you with an expert counselor who can guide you toward the right program based on your goals and profile.
- To share relevant program information, admission details, and brochures as requested by you.
- To send you updates about new programs, admission deadlines, and scholarship opportunities from our partner universities.
- To improve our platform, counseling processes, and the quality of recommendations we provide.
- To respond to your queries, complaints, and requests in a timely and efficient manner.
- To comply with applicable legal obligations and regulatory requirements.
We do not use your personal information for automated decision-making or profiling that would produce legal or significant effects on you.
4 Information Sharing
Vidhata Educare does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
- Partner Universities: When you express interest in a specific university or program, your basic contact details (name, phone, email, and program interest) may be shared with that institution to facilitate the admission inquiry process.
- Service Providers: We work with trusted technology partners for CRM, email communication, and analytics. These providers are bound by confidentiality agreements and may not use your data for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority.
We will only share your information with a university if you have expressed interest in that institution. We will not share your data with all partner universities indiscriminately.
5 Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS transmission of all data entered on our platform.
- Restricted access to personal data within our organization on a need-to-know basis.
- Regular review of our data collection, storage, and processing practices.
- Secure storage of lead data on password-protected systems.
While we take every precaution, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a secure internet connection when submitting personal information.
6 Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how our platform is used. Cookies are small text files stored on your device when you visit our site.
We use cookies for the following purposes:
- To remember your preferences and session information during your visit.
- To analyze traffic patterns and improve our website's performance.
- To measure the effectiveness of our marketing campaigns (Google Ads, Meta Ads, etc.).
You can choose to disable cookies through your browser settings. However, some features of our website may not function correctly if cookies are disabled.
7 Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. If you request that your information be deleted, we will process that request within a reasonable timeframe, subject to any legal obligations that require us to retain records.
8 Your Rights
You have the following rights in relation to your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data from our records, subject to legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by contacting us directly.
- Grievance: If you believe your privacy rights have been violated, you may file a complaint with us or with the relevant regulatory authority.
To exercise any of these rights, please contact us using the details provided below.
9 Third-Party Links
Our website may contain links to external websites for informational purposes. Vidhata Educare is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Your continued use of our platform after any changes to this policy constitutes your acceptance of the updated terms.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
We are committed to resolving any privacy concerns promptly. You can expect a response within 3-5 business days.
